Returns and Exchanges
All Day, All Week, All Year. We accept returns within 365 days of your purchase. All return items must be unworn, unwashed, and undamaged with original tags still intact.
- Returns to any Buck Mason store location are free of charge. Find your nearest store here.
- If you prefer to make your return by mail, use the included return label to send your item(s) back. If you no longer have the shipping label provided in your shipment, contact us at firstname.lastname@example.org. Please look at your return shipping label closely to determine if you should return it to a USPS location or UPS location. We use both services.
- For any order placed after 9/26/2021, 11:59pm, a $6 flate-rate fee per return package will be deducted from your refund.
- If you would like to exchange your item, no return fee will be charged. Just fill out the exchange columns on your packing slip and we’ll be happy to send you a replacement.
- If items arrived damaged or the incorrect item was sent, please contact email@example.com and we will rectify the situation free of charge.
For international returns, all return shipping is the responsibility of the customer. To initiate an international return, please contact us at firstname.lastname@example.org.